For most of the 80s, My mother worked as Director of Development at St. Barnabas Medical Center in Livingston. I don't know what the job entailed, exactly. I just know that she used to come home most nights filled with rage. Calling her at work for any reason was never a great idea; calling her to ask that she leave work to immediately drive ten miles to Springfield so I could take the driving test in her car was soul suicide.
"Oh, no. NOOOOO! THIS IS FUCKING IMPOSSIBLE!"
"Mom, please!," I whimpered. "If I can't take the test right now, they're going to make me come back another day. I have to get my driver's license today!"
"YOU HAVE NO IDEA HOW MUCH THIS IS GOING TO FUCK UP MY DAY!"
Click.
Exactly eight minutes later, a candy-apple red Ford Taurus came screeching into the DMV parking lot. Behind the wheel was a rather crazed, tall, late-40s Jewish woman. Anna and I cowered in fear as she stormed in to the lobby.
"HERE!," she said, flinging the car keys at me. "NOW GIVE ME DAD'S KEYS! I'M ALREADY LATE FOR MY NEXT MEETING!"
"Tina! Bring me the axe!"
Moments later, she was gone, her last words ringing in my ear: "THIS IS A TOTAL FUCK-UP!"
The Ford Taurus wasn't even her car. It was a rental car she was using that week while her massive station wagon sat in the shop for repairs. As a result I had never before gotten behind the wheel of the Taurus. And here I was about to take my driver's test in it.
Fortunately, it was an easy car to drive -- certainly easier than the Jeep and 280-ZX, though I probably used my left foot for the brake once or twice, accustomed as I was to driving a stick shift. The only part of the test I flunked was parallel parking, and that's a Sank family tradition. In the end, I had my driver's license.
"You're driving back to Summit," said Anna, as she slumped down in the passenger seat to resume her nap.
"OK, how do I get there from here?"
"Figure it out yourself."
Ours was a loving home.
I was flooded with these memories as I drove last week to the DMV in Clairemont, not far from where I work. While I wouldn't have to take a behind-the-wheel test this time around, I was required to take California's written exam. I wasn't worried; how difficult could it be?
The DMV office was so packed when I got there that I could barely find a parking spot. The line was at least 100 people deep. Fortunately, I had made an appointment three weeks prior, and went straight to the appointment desk. In front of me was a man who looked to be about 97.
"It's my birthday!" he announced to the woman behind the counter. "I'm here to get my license renewed! And how'd you like to have dinner with me tonight?"
The woman chuckled politely and turned down his offer before handing him his waitlist ticket. Now it was my turn.
"Hi, I'm Adam Sank. I'm here to get a California driver's license, and..."
"Letter?" she interrupted.
"Excuse me?"
"WHERE IS THE LETTER WE SENT YOU?!"
"Um, I didn't get a letter."
"Well, do you have an appointment?"
"Yes. For 2:40 p.m."
She flipped wildly through a list on her desk before finally spotting my name. "You should have received a letter," she said, handing me my ticket. It read "C210."
I sat down to wait for my number to be called. Every 30 seconds or so, an automated woman's voice would announce: "Number A362. Please proceed to Window 23... Number G287. Please proceed to Window 18..." and so forth. But as the minutes ticked by, not a single "C number was called.
Finally, after 15 minutes or so, the voice said, "Number C140. Please proceed to Window 6."
I looked down at my ticket: C210. I glanced back up at the monitor: C140. It was then that I noticed the 97-year-old man taking an eye test at Window 23.
I marched back up to the appointment desk. The original woman had vanished, replaced by a co-worker.
"Excuse me," I said. "But I had a 2:40 appointment, and it's been 20 minutes, and the old man who came in right before me -- see, that guy over there moving closer to the eye chart -- he got to go to his window right away...."
"Let me see your ticket," she said. I handed it over. "OK, this is a non-appointment ticket. She should have given you an appointment ticket. Here you go." She handed me a new ticket. This one read I347.
I resumed my seat in the waiting area. It was now 3:05 p.m.
By 3:20, I had yet to hear a single "I" number called. Through the window to the parking lot I could see the 97-year-old man get into his beat-up old Chevy and turn the wrong way onto a one-way street.
I decided it was time to return to the appointment desk. The original woman, the one who had given me the wrong ticket, had returned.
"Excuse me," I said. "But you gave me a non-appointment ticket before, and I had an appointment, so while you were gone, I got a new ticket from the other lady. But I've been here 40 minutes now, and..."
"It hasn't been 40 minutes," she interrupted.
"Actually, it has. My appointment was for 2:40, and it's now 3:21."
"Well, I'm sorry, sir."
"It's OK, I just want to know if there's some way I could move up in the line, because they're not calling any 'I' numbers, and..."
"No, I'm sorry, sir. You'll have to wait your turn."
"But that's the problem," I explained. "My turn should have been 40 minutes ago, but you gave me the wrong ticket..."
"Yes, and I apologized, sir."
"And I accept your apology. But isn't there something you can do now to expedite my position in the line so that..."
"No, I'm sorry, sir."
We stared at each other for a few more seconds, our eyes locked like those of angry housecats, and then I returned to my seat.
A few moments later, the female automated voice sounded again: "Number I335. Please proceed to Window 32."
I checked the number again on my ticket: I347. Inside my head, I could hear a familiar voice screaming:
"THIS IS A TOTAL FUCK-UP!"
To be continued.
Homo pissed. ♥